How We Work
Urgent Care 101
Triage
How it Works
What Happens: Upon arrival, a veterinary technician will quickly assess your pet’s condition.
Why It’s Important: This is to determine if your pet needs immediate life-saving treatment or if they can wait for further evaluation.
Pets are placed in one of three triage categories.
Priority 1
Critical: Life-threatening emergencies requiring immediate care (e.g., difficulty breathing, severe trauma).
Treated based on urgency not order of arrival.
Priority 2
Serious: Urgent cases that need to be seen soon, but the pet is stable for now (e.g., vomiting, moderate pain).
Ensuring critical cases receive the fastest care possible.
Priority 3
Non-Urgent: Stable patients who can wait longer (e.g., mild limping, minor wounds).
Urgent care for your pet can include life-saving first aid, diagnostic testing, treatment, medication, or surgery.
The team will update you on your pet’s status, estimated wait times, and possible treatment plans.
Helpful Tips for Pet Owners
Stay Calm
It helps pets stay calm too
Recognize the signs and get care
Bring your pets medical history + medications
Helpful Tips for Pet Owners
- Stay Calm: Your pet can pick up on your stress.
Staying calm helps them stay calm too. - Know the Symptoms: Recognizing signs of emergency (e.g., trouble breathing, collapse) can help you seek help faster.
- Have Important Information Ready: Bring your pet’s medical history and any medications they’re on to help the vet team.
