When you work in urgent care, you learn to expect the unexpected. Our tightly knit team can roll with the punches and knows how to work together effectively in any scenario when providing community animal care. But we also make sure we build fun into every single day.
When we’re not providing care to pets, we’re having coffee together in the break room, picking the perfect afternoon playlist, taking a walk in the park across the street, or enjoying the camaraderie that comes from being around people that feel more like family than co-workers.
The relationships we’ve formed and the trust we’ve built with each other enable us to provide the highest quality care to the pets that count on us each and every day.
We also know that an urgent care clinic is likely the last place a pet parent wants to be. So just as important as the care we provide to pets is the compassion we show to our clients. That starts by asking questions so we understand their concerns and priorities and can deliver the most meaningful care to their pet. But it also includes taking the time to weigh options together, go over treatment plans, and discuss at-home care so pet parents feel comfortable and confident with the decisions we make as a team.